Jili44 Responsible Gaming — A Safe & Healthy Gaming Experience

Responsible Gaming means playing in a way where the fun stays with you — and so does the control. Online gaming and betting are entertainment, just like going to the cinema or watching cricket at the ground. The difference is that money is involved, so a little extra care goes a long way.

Jili44 has always believed that a happy, healthy player is our greatest long-term asset. That's why games and bonuses alone aren't enough for us — we want you to feel good after every session.

Responsible gaming comes down to three straightforward principles: first, only bet money whose loss won't affect your daily life; second, treat gaming as entertainment, not a source of income; third, if you feel you're losing control, stop and seek help.

Online gaming is growing fast in Bangladesh, and most people play purely for entertainment. But for a small number of players, gaming can sometimes become a problem. jili44 is committed to identifying those individuals and offering them the support they need.

Jili44 offers a range of tools to help you stay in control of your gaming. All of them can be activated directly from the Settings section of the app.

Using these tools is a sign of strength, not weakness. Knowing yourself and respecting your limits — that's what a smart player does.

Recognizing when gaming is becoming a problem is the most important first step. If any of the signs below sound familiar, take a moment to pause and seek help.

Setting limits on the jili44 app is straightforward. Here's a step-by-step guide.

Limits take effect immediately once set. Lowering a limit applies instantly — but increasing one requires a 24-hour waiting period. This is intentional, to prevent impulsive decisions that could lead to overspending.

• Deposit Limit: set any amount starting from a minimum of ৳500.
• Session Timer: can be set anywhere from 15 minutes to 8 hours.
• Cooling-Off: available in 1-day, 3-day, 7-day, 14-day, or 30-day options.
• For any issues with your limits, contact our support team — help is always available.

Self-exclusion is an option that lets you temporarily or permanently remove yourself from jili44. There is no shame in this — it is a brave and smart decision.

Temporary Self-Exclusion: From 24 hours up to 30 days. During this time, logging in, making deposits, or playing any games is not possible. Once the period ends, your account is reactivated automatically.

Long-Term Self-Exclusion: For 6 months or 1 year. Even after the period ends, a reflection window is required before the account can be reopened.

Permanent Self-Exclusion: This action cannot be undone. We strongly recommend speaking with our support team before making this decision.

You can activate Self-Exclusion directly from the app's settings, or contact our support team and we'll take care of it for you. The entire process is completely confidential.

Jili44 strictly does not serve anyone under the age of 18. This is not just a rule — we genuinely believe it is important to keep children and teenagers away from gaming environments.

Advice for Parents:

• If the jili44 app is still logged in on a shared family device, make sure to log out.
• Keep your phone protected with a PIN or biometric lock so children cannot gain access.
• You may also want to consider using parental control software on your devices.
• If you suspect your child is using jili44, contact our support team immediately — we will act quickly.

If a minor creates an account using false information and this comes to our attention, the account is immediately closed and all collected data is deleted.

Responsible Gaming does not mean enjoying yourself less — it means making the enjoyment last longer. Following these tips will make for a better gaming experience overall.

• Set Your Budget First: Before each session, decide how much you're comfortable spending. Once you've reached that amount, stop — there's always another day.
• Don't treat winnings as income: Celebrate a big win, but there's no need to take bigger risks just to chase an even larger one.
• Take Regular Breaks: Take at least a 5–10 minute break every hour. Get up, drink some water, take a short walk.
• Don't play when you're under pressure: If you're dealing with work stress or emotional pressure, avoid placing bets in that state. Your ability to make clear decisions is reduced.
• Do Not Play Under the Influence: In this state, judgment is impaired and the risk of overspending increases significantly.
• Don't make gaming your only form of entertainment: Family, friends, sport — hold on to the other joys in your life too.
• Don't chase losses: You can't win every game. A loss is never a reason to place a bigger bet next time.

Jili44 wants you to walk away saying — "That was great, I'll play again." That feeling is what we're here for.

If you ever feel gaming is getting out of control, or you simply want to talk to someone — don't hesitate to reach out. It takes courage to ask for help.

• jili44 Live Chat Support: Available via app or website — 24/7 in Bengali. If you mention a gaming concern, a trained team member will be ready to help.
• Email: support@jili44.world — provide details and we'll get back to you within 24 hours.
• Talk to Family & Friends: Opening up to someone you trust can relieve a great deal of stress and make it much easier to turn things around.
• Mental Health Specialist: Cognitive-behavioural therapy (CBT) has been shown to be effective for gaming addiction in Bangladesh. Consider consulting a mental health professional.

The jili44 support team handles these matters with complete confidentiality. Your identity and conversations are never shared with any third party.